Last updated: October 2025

ADHD Support Services CIC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.adhdsupportservices.co.uk, contact us, book a service, or interact with us in any way.

1. Who We Are
‍
ADHD Support Services CIC is a registered Community Interest Company based in the UK.

We provide ADHD-related workshops, coaching, wellbeing activities, and access to private diagnosis services through trusted medical partners.

Registered office:
ADHD Support Services CIC.
Amber House,
Green Lane,
L13 7GD.

Email: info@adhdsupportservices.co.uk
Website: www.adhdsupportservices.co.uk

We act as a data controller for most personal data we collect.

2. What Information We Collect

We may collect and process the following types of information:

Information you provide directly:
- Name and contact details (email, phone number, address)
- Information you share when completing forms or booking appointments
- Payment information (processed securely via third-party providers)
- Health or wellbeing information if you choose to share it as part of a support or diagnosis enquiry

Information collected automatically:
- IP address and browser type
- Website usage data (pages visited, time spent)
- Cookies (see section 8)

3. How We Use Your Information

We use your information to:
- Respond to your enquiries and provide services you request
- Book and manage appointments
- Send relevant updates, resources, or newsletters (only with your consent)
- Process payments securely
- Improve our website, services, and communications
- Meet legal or regulatory obligations

We never sell or rent your information to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:
- Consent
- Contract
- Legal obligation
- Legitimate interest

5. Sharing Your Information

We may share your data with:
- Trusted medical professionals
- Payment processors
- Service providers who host or maintain our website or booking systems
- Legal or regulatory authorities if required by law

6. How We Store and Protect Your Data

We store personal data securely using encrypted systems and password protection.

We only keep personal information for as long as necessary.

7. Your Rights

You have the right to:

- Access your information
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Request restriction or portability

To exercise your rights, contact us at info@adhdsupportservices.co.uk.

You can also complain to the ICO: www.ico.org.uk

8. Cookies

Our website uses cookies to improve your browsing experience.

9. Links to Other Websites

We are not responsible for the privacy practices of external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

11. Contact Us

For questions, contact:

Email: info@adhdsupportservices.co.uk

Address: www.adhdsupportservices.co.uk